Shipping & Returns
At Perfumes & Beauty, we strive to deliver your luxury fragrances promptly and securely. Below, you’ll find details about our shipping policies, rates, and delivery timelines.
1. Processing Time
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All orders are processed within 1-2 business days. Please note that orders are not processed on weekends or public holidays.
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Once your order is shipped, you will receive a confirmation email with tracking information.
2. Shipping Rates and Options
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Standard Shipping: Delivery within 5-7 business days. Shipping charges are calculated at checkout based on your location.
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Express Shipping: Delivery within 2-3 business days for an additional fee, available in select locations.
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Free Shipping: We offer free standard shipping on orders over amount, £75 within UK.
3. Order Tracking
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Once your order has been shipped, you will receive an email with a tracking number and a link to track your package in real time.
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If you have any issues with tracking or have questions about your shipment, please contact us at sales@perfumesbeauty.com
4. Delivery Timeframes
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Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather, holiday seasons, and local delivery delays.
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If your package has not arrived within the estimated timeframe, please allow an additional 2-3 business days before contacting our customer support.
5. Shipping Restrictions
- Certain restricted areas may not be eligible for shipping, and any orders placed for such addresses may be canceled.
Return & Exchange Policy
Non-Returnable Policy for Perfumes & Beauty.
At Perfumes & Beauty, we take great pride in offering you premium, high-quality luxury fragrances crafted with a 33.33% concentration of natural perfume oils. Due to the nature of our products, all purchases made through our website are non-returnable and non-refundable. We kindly ask our customers to carefully review their orders before completing the checkout process.
1. Non-Returnable Items
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Fragrance bottles (both full size and samples)
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Gift sets and bundled products
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Any promotional or discounted items
2. Exchanges
We do not accept exchanges for our fragrances. Once a fragrance has been shipped and received, we are unable to offer any exchanges due to hygiene and safety reasons.
3. Damaged or Defective Products
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If your order arrives damaged or if you receive the incorrect item, please contact our customer support team within 48 hours of delivery at sales@perfumesbeauty.com with your order details and photos of the item(s) received.
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We will review your claim and, if approved, arrange for a replacement to be shipped to you at no additional cost.
4. Customer Satisfaction
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We value our customers’ satisfaction. If you have any concerns about our products, we are here to help answer any questions and provide fragrance recommendations.
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Our customer service team is available at customer service email/contact number for any inquiries about your purchase.
